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Heating & Cooling Discounts Melbourne

(*Claim up to $7000 under VEU Program. Terms & Conditions apply)
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Energy Efficiency for Residential Properties in Melbourne

The Victorian Energy Upgrades (VEU) Program is a government initiative designed to reduce energy and water consumption in both residential and commercial properties across Victoria. Through this program, we provide a variety of energy-efficient products in Victoria.

Slash Your Heating & Cooling Bills with Highly Efficient Air Conditioners

Unlock up to $7,000 in government rebates when you upgrade from ducted gas heating to advanced, energy-efficient air conditioners. By choosing highly efficient air conditioners, you can substantially cut your energy costs and enjoy greater savings on your heating and cooling bills. Take advantage of these rebates and start saving today!

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Hot Water Heat Pumps

Cut Your Hot Water Bills by Up to 60% with Our Heat Pump Upgrade in Melbourne

Upgrade to an energy-efficient hot water heat pump and save up to 60% on your water heating costs. Claim up to $2,500 in government rebates when replacing outdated gas or electric hot water systems in your home or business. Make the switch to a heat pump and enjoy significant savings on your hot water bills.

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Government Rebates Available

My Xpert Plumbers Melbourne is partnered with accredited providers under the Victorian energy upgrade program. Rebates are now available on Heat Pump, Ducted Reverse Cycle Systems, Split Systems and more!

Installation Process Overview

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No-Cost, No-Pressure Site Assessment

Get a free, no-obligation evaluation from a licensed HVAC technician. We’ll assess your current system and discuss the best solutions for your needs, all with no commitment required.

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Book
Installation

Once you accept our Proposal we will book your installation. Our installation time is only 2-3 weeks once you accept proposal.

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Installation

Our accredited installer will handle the installation with professional expertise.

Government Incentives for Sustainable Solutions

Both Federal and State Governments are currently offering financial incentives to promote the adoption of environmentally friendly technologies such as Heat Pumps for home water heating , Multi-Head Split System, Reverse Ducted System for heating cooling . We’re here to simplify the process by assessing your eligibility for rebates and incentives, handling the claims on your behalf, and passing the savings directly to you as upfront discounts on supply and installation costs.

If you’re considering a Heat Pump, you may qualify for
If you’re considering a space heating cooling, you may qualify for

Upon requesting a quote, these incentives will be clearly outlined as discounts applied to your upfront costs. To access these savings, you’ll need to complete additional paperwork as required by each governing entity. Once your system is successfully installed, My Xpert plumbers will receive the rebates and incentives, passing them on to you as upfront discounts on installation and supply expenses.

For personalized assistance on maximizing your savings through rebates and incentives, reach out to us today.

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Testimonials

  • I highly recommend Xpert Plumbers for anyone in Melbourne looking to upgrade their heating and cooling systems! They made the entire process of applying for the Victorian Energy Rebate so easy. From helping me choose the most energy-efficient… more

    Chad Baker
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  • The team were efficient and approachable, end to end. I was able to ask Manav and his team questions at any time. I appreciated the care they took in installing the units, including cleaning up after. I look… more

    Tasneem Chopra
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  • I got my ac installed recently by Myexperts and really happy with the work that was done . Ken , Saki , Dan and Max were very friendly and did a great job. I won’t hesitate to go… more

    Pradeep CV
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  • Fantastic experience with My Xpert Plumber, hot water system broke down called them in emergency and they replaced old hot water system with new heat pump heater next day. Thanks Saki for installation.

    H Singh
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  • The trades were fantastic. They tidy up after themselves and were extremely efficient in getting the work done. Also helpful in setting up the App.

    Thank you

    Caterina Rossi
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  • Efficient, responsive and professional. Very happy with our new split systems! Thank you to the team for their hard work.

    Alexandra H
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Frequently Asked Questions

What is the VEU scheme?

The Victorian Energy Upgrades (VEU) scheme provides rebates to help reduce energy use by offering discounts on energy-efficient products like HVAC systems and heat pumps.

Am I eligible for the VEU rebates on HVAC systems and heat pumps?

Eligibility depends on your location and the type of system. Both residential and business properties across Victoria may qualify for rebates on energy-efficient HVAC systems, including heat pumps.

What types of HVAC systems are covered under the VEU scheme?

Rebates apply to energy-efficient systems such as reverse cycle ducted systems, split systems, multi-head split systems, and heat pumps.

What is a heat pump hot water system, and how does it work?

A heat pump hot water system is an energy-efficient alternative to traditional hot water heaters. It uses electricity to transfer heat from the air or ground to heat the water, rather than generating heat directly. Here’s how it works: the system extracts heat from the surrounding air or ground using a refrigerant and a compressor. This heat is then transferred to water stored in a tank. Because it moves heat rather than generating it, a heat pump hot water system can be significantly more efficient, often using less electricity compared to conventional electric or gas water heaters. At My Xpert Plumbers, we specialize in the installation, maintenance, and repair of heat pump hot water systems, ensuring you receive reliable and cost-effective hot water solutions tailored to your needs.

How much can I save with the VEU rebates on heat pump hot water systems through My Xpert Plumbers?

At My Xpert Plumbers, we understand the importance of cost-effective and energy-efficient solutions for your plumbing needs. With the Victorian Energy Upgrades (VEU) program, you can save significantly on the installation of heat pump hot water systems. The VEU rebates are designed to make energy-efficient appliances more affordable, offering potential savings of up to $1,000 or more depending on the specific system and installation requirements. Our professional plumbers are experienced in helping customers maximize these rebates, ensuring you get the best value for your investment while also reducing your energy consumption and carbon footprint. For a detailed estimate tailored to your home and needs, contact My Xpert Plumbers today!

Are heat pumps covered under the VEU scheme?

Yes, heat pumps are indeed covered under the Victorian Energy Upgrades (VEU) scheme. At My Xpert Plumbers, we specialize in the installation and maintenance of energy-efficient heat pump systems. As part of the VEU scheme, you can receive substantial incentives for upgrading to a heat pump, which not only helps reduce your energy bills but also minimizes your carbon footprint. Our team at My Xpert Plumbers is fully versed in the eligibility criteria and can guide you through the entire process to ensure you maximize the benefits available under the VEU scheme. Contact us today for a consultation and let us help you transition to a more sustainable and cost-effective heating solution.

Do you offer accredited installations for heat pumps?

Yes, at My Xpert Plumbers, we provide accredited installations for heat pumps. Our team of certified professionals ensures that all installations meet industry standards and local regulations. We understand the importance of energy efficiency and comfort in your home, which is why we use top-quality materials and adhere to best practices for every heat pump installation. Our accreditation means you can trust that the job will be done right the first time, providing peace of mind and long-term reliability. Whether you are looking to upgrade your existing system or install a new heat pump, My Xpert Plumbers is here to help with expertise and professionalism.

How do I apply for the VEU rebate for HVAC or heat pumps through My Xpert Plumbers?

Step 1: Contact us to know products we offer, we have range of products and services to help reduce your energy costs.

Step 2: Choose the product(s) or service(s) that best suit the needs of your home or business for energy savings. we’ll start organizing your rebate or discount for the upgrades you wish to install.

Step 3: Our team will conduct a site audit to assess your current energy usage and the products in place.

Step 4: You’ll receive a comprehensive installation proposal, outlining all the details and costs.

Step 5: Our licensed technicians will ensure the installation is done safely and in compliance with all regulations.

Step 7: After the installation and decommissioning (recycling) process, we’ll leave your home or workplace spotless!

How long does the rebate process take for heat pumps?

At My Xpert Plumbers, we understand the importance of timely rebates for your new heat pump installation. The rebate process can vary depending on your local utility company and the specific rebate program you are participating in. Typically, after your heat pump installation is completed and all necessary documentation is submitted, the rebate process can take anywhere from 4 to 8 weeks. To facilitate a smoother and faster rebate approval, we ensure that all required paperwork is accurately completed and submitted promptly. If you have any further questions or need assistance with the rebate application, please do not hesitate to contact our dedicated customer service team. We are here to help make your energy-efficient upgrade as seamless as possible.

Can I get my gas hot water heater changed in an emergency with a heat pump hot water system under VEU rebate?

Yes, at My Xpert Plumbers, we understand that hot water heater emergencies can be stressful and urgent. In many cases, you can indeed replace your gas hot water heater with a heat pump hot water system under the Victorian Energy Upgrades (VEU) rebate. Our team of licensed and experienced plumbers is well-versed in the VEU program criteria and can guide you through the eligibility process. We’ll swiftly handle the emergency replacement, ensuring you benefit from the energy efficiency and cost savings that a heat pump hot water system offers. Don’t hesitate to contact us for a rapid and professional solution to your hot water emergency.

Can I upgrade from a gas heater?

Yes, you can upgrade from a gas heater to a more efficient or suitable heating solution with the help of My Xpert Plumbers. Our professional team specializes in heating system upgrades, whether you’re looking to switch to an electric heater, a high-efficiency gas model, or even explore tankless water heaters. Upgrading your heater can provide numerous benefits, including better energy efficiency, lower utility bills, and improved heating performance. We offer comprehensive assessments to determine the best option for your home and ensure seamless installation. Contact us today to discuss your upgrade options and schedule a consultation with one of our plumbing experts.

What is the difference between a multi-head split system and a standard split system?

A standard split system consists of one indoor unit connected to one outdoor unit, making it ideal for heating or cooling a single room or area. In contrast, a multi-head split system allows multiple indoor units to connect to a single outdoor unit, enabling you to control the temperature in different rooms or zones independently. This makes a multi-head system more efficient for whole-home or multi-room climate control without the need for multiple outdoor units.

What is refrigerated reverse cycle ducted heating and cooling, and how can My Xpert Plumbers help with its installation and maintenance?

Refrigerated reverse cycle ducted heating and cooling is a climate control system that provides both heating and cooling through a series of ducts installed throughout a building. Unlike traditional heating or cooling systems, this advanced system uses a refrigeration cycle to provide efficient temperature regulation. In the cooling mode, it extracts heat from the indoor air and expels it outside, while in heating mode, it reverses the process to extract heat from the outside air and distribute it indoors.

At My Xpert Plumbers, we specialize in the installation, maintenance, and repair of refrigerated reverse cycle ducted heating and cooling systems. Our team of experienced and licensed plumbers ensures that your system is installed correctly to maximize efficiency and longevity. Regular maintenance services include cleaning filters, inspecting ductwork, checking refrigerant levels, and ensuring all components function optimally. Contact My Xpert Plumbers to learn more about how we can provide a comprehensive solution for your heating and cooling needs.

Why should I decommission my gas heater?

Decommissioning your gas heater is an important step that can provide multiple benefits, especially when handled by a professional service like My Xpert Plumbers. Firstly, older gas heaters can pose significant safety risks, including gas leaks and carbon monoxide emissions, which can lead to serious health hazards. Furthermore, older units are often less energy-efficient, resulting in higher utility bills and a larger environmental footprint. By decommissioning an outdated gas heater, you can upgrade to a more energy-efficient system, saving money in the long run and contributing to environmental sustainability. At My Xpert Plumbers, our experienced technicians can ensure that the decommissioning process is carried out safely and efficiently, mitigating any risks and freeing you up to install a newer, more reliable heating solution.

How much does it cost to replace hot water units?

The cost of replacing your hot water unit can vary depending on several factors, including the type of system (e.g., gas, solar), brand, and specific requirements of your installation. At My Xpert Plumbers, we offer transparent pricing based on the type or brand of hot water system you’re considering. Our friendly team is always ready to provide you with a free quote, ensuring you can make an informed decision and stay within your budget for your hot water needs.

Which system is more efficient?

There are four primary types of hot water heaters and systems available. Solar boosted systems, which are augmented by either gas or electricity, derive the majority of their energy from the sun, making them the most efficient option. Households utilizing this type of hot water heating may qualify for government rebates (contact our team for further details). Gas hot water units of good quality represent the next viable choice and can be particularly suitable for larger households. If neither gas nor solar options are viable, heat pump or electric tank systems offer reliable and consistent hot water supply as alternatives.

How does a water heater work?

All hot water systems require a water heater to heat the water, but the mechanisms vary depending on the type of hot water unit. In tankless units or gas hot water systems, air is drawn in, the gas valve is opened, and a flame is ignited to heat the water. On the other hand, in tank storage water heaters, hot water is continuously delivered once you turn on the tap. The water is heated by a heating mechanism located at the bottom of the tank.

What is difference between gas hot water systems and electric hot water units?

Natural gas is an instantaneous flow that works with time efficiency a consistent ability to capture heat. This type of water heater works by a temperature gauge monitoring the water within the insulated tank and heating with a flame once cooled. Gas can be cheaper to run and replace than an electric water heater but can have a more expensive installation process and be less environmentally efficient, with the water maintaining continuous flow hot water.

Electric unit systems are available for more diverse use and are high efficiency, with options for large or small usage, and will only heat the water when needed. Electric systems are perfect for a single or double-person household, but large families may struggle with waiting for the water to heat up after continuous use. Electric systems don’t need a large water tank or big storage systems and are suited for smaller spaces. Unlike gas, these systems will impact your electricity bill. The cost of maintaining this type of unit is higher than that of gas.

What is the cheapest to run?

In general, if gas is accessible, a gas hot water system typically offers the most cost-effective operation, as its usage doesn’t impact the electricity bill. Alternatively, if gas isn’t an option, electric hot water systems serve as a close competitor, heating water only when needed.

For larger households, a tank storage system, which stores hot water, is often the most efficient choice. However, if your hot water usage is sporadic or low, a system that heats water on demand may be more suitable.

Our specialists can collaborate with you to identify the optimal hot water system for your specific household and circumstances. With numerous factors to consider and a variety of available systems, we can determine the solution that best suits your long-term needs and preferences.

Do hot water need servicing?

Hot water systems typically have a lifespan of up to 12 years, but regular servicing is crucial to prevent breakdowns, especially at inconvenient times. Non-serviced systems may develop issues such as increased noise during operation, inconsistent water heating, or eventual breakdowns, necessitating larger repairs in the future.

Having a qualified plumber inspect your system, including the storage tank, temperature, and pressure valve, annually can help you avoid such issues and save time and money in the long term. Regular servicing ensures that your hot water system operates efficiently and reliably throughout its lifespan.

How often should I replace my anode rod?

Anode rods typically last 3-5 years, based on water quality and usage. Our plumbers can check your anode during maintenance visits and advise replacement if necessary.

Does home insurance cover a hot water system?

Coverage varies by policy, but many home insurance plans do include hot water systems. Verify with your provider for specific details on your coverage.

How do I service my hot water system?

Regular servicing by a licensed plumber is critical. Our maintenance services include cleaning, inspections, and preventative measures to keep your system running smoothly.

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VEU Rebate: Speak to My Xpert Plumbers

My Xpert Plumbers Melbourne is partnered with accredited providers under the Victorian energy upgrade program. Rebates are now available on Heat Pump, Ducted Reverse Cycle Systems, Split Systems and more!

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