Why Choose My Xpert Plumbers for Your Hot Water Needs in Melbourne?

There’s many reasons to call up My Xpert Plumbing for hot water support in Melbourne. Same-day hot water service repair and installation 24/7 emergency plumbing services across Melbourne Well-trained in servicing all major hot water system brands Licensed professionals for safe and compliant installations Thorough maintenance to prolong system life A wealth of industry experience and expertise Premium customer service and support We have everything you need, including a free plumbing inspection with any service.

How much does it cost to replace hot water units?

The cost of replacing your hot water unit can vary depending on several factors, including the type of system (e.g., gas, solar), brand, and specific requirements of your installation. At My Xpert Plumbers, we offer transparent pricing based on the type or brand of hot water system you’re considering. Our friendly team is always ready to provide you with a free quote, ensuring you can make an informed decision and stay within your budget for your hot water needs.

Which system is more efficient?

There are four primary types of hot water heaters and systems available. Solar boosted systems, which are augmented by either gas or electricity, derive the majority of their energy from the sun, making them the most efficient option. Households utilizing this type of hot water heating may qualify for government rebates (contact our team for further details). Gas hot water units of good quality represent the next viable choice and can be particularly suitable for larger households. If neither gas nor solar options are viable, heat pump or electric tank systems offer reliable and consistent hot water supply as alternatives.

How does a water heater work?

All hot water systems require a water heater to heat the water, but the mechanisms vary depending on the type of hot water unit. In tankless units or gas hot water systems, air is drawn in, the gas valve is opened, and a flame is ignited to heat the water. On the other hand, in tank storage water heaters, hot water is continuously delivered once you turn on the tap. The water is heated by a heating mechanism located at the bottom of the tank.

What is difference between gas hot water systems and electric hot water units?

Natural gas is an instantaneous flow that works with time efficiency a consistent ability to capture heat. This type of water heater works by a temperature gauge monitoring the water within the insulated tank and heating with a flame once cooled. Gas can be cheaper to run and replace than an electric water heater but can have a more expensive installation process and be less environmentally efficient, with the water maintaining continuous flow hot water. Electric unit systems are available for more diverse use and are high efficiency, with options for large or small usage, and will only heat the water when needed. Electric systems are perfect for a single or double-person household, but large families may struggle with waiting for the water to heat up after continuous use. Electric systems don’t need a large water tank or big storage systems and are suited for smaller spaces. Unlike gas, these systems will impact your electricity bill. The cost of maintaining this type of unit is higher than that of gas.

What is the cheapest to run?

In general, if gas is accessible, a gas hot water system typically offers the most cost-effective operation, as its usage doesn’t impact the electricity bill. Alternatively, if gas isn’t an option, electric hot water systems serve as a close competitor, heating water only when needed. For larger households, a tank storage system, which stores hot water, is often the most efficient choice. However, if your hot water usage is sporadic or low, a system that heats water on demand may be more suitable. Our specialists can collaborate with you to identify the optimal hot water system for your specific household and circumstances. With numerous factors to consider and a variety of available systems, we can determine the solution that best suits your long-term needs and preferences.

Do hot water need servicing?

Hot water systems typically have a lifespan of up to 12 years, but regular servicing is crucial to prevent breakdowns, especially at inconvenient times. Non-serviced systems may develop issues such as increased noise during operation, inconsistent water heating, or eventual breakdowns, necessitating larger repairs in the future. Having a qualified plumber inspect your system, including the storage tank, temperature, and pressure valve, annually can help you avoid such issues and save time and money in the long term. Regular servicing ensures that your hot water system operates efficiently and reliably throughout its lifespan.

How often should I replace my anode rod?

Anode rods typically last 3-5 years, based on water quality and usage. Our plumbers can check your anode during maintenance visits and advise replacement if necessary.

Does home insurance cover a hot water system?

Coverage varies by policy, but many home insurance plans do include hot water systems. Verify with your provider for specific details on your coverage.

How do I service my hot water system?

Regular servicing by a licensed plumber is critical. Our maintenance services include cleaning, inspections, and preventative measures to keep your system running smoothly.

Home Water Filtration Melbourne

Home Services Water Filtration System

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On Time, Every Time
Same-Day Service
No Hourly Charges – Upfront Pricing
Licensed & Insured Local Expert
Emergency Service 24/7

Cleaner Water From Every Tap in Your Home

Ever notice the smell of chlorine when you run a bath, or scale building up on your kettle and shower screen? Your water affects how your home tastes, feels and runs — and you shouldn’t have to use your own body as the filter.

We supply and install the Viva Full Home Water Refining System, so the water from every tap in your home is filtered at the source — plus an optional under-sink reverse osmosis system for premium drinking water in the kitchen.

It’s installed properly the first time by licensed local Melbourne plumbers — on time, at an upfront price, with no hidden fees.

Better Water, Better Living — What a Viva System Gives You

Chlorine-free water with no more chemical taste or smell
Better-tasting water for drinking, cooking and brewing
Softer-feeling skin and hair in the shower
Less limescale on taps, glassware, kettles and shower screens
Reduced heavy metals through KDF 55 filtration media
Fluoride and PFAs reduction via the under-sink reverse osmosis stage
Kinder on plumbing and appliances — less scale means longer-lasting hot water systems, dishwashers and washing machines
Softer clothing from your wash
Gardening-friendly filtered water

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03 9034 6480

Government Rebates Available

My Xpert Plumbers Melbourne is partnered with accredited providers under the Victorian energy upgrade program. Rebates are now available on Heat Pump, Ducted Reverse Cycle Systems, Split Systems and more!

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03 9034 6480

A Complete Home Water Solution — Whole-Home Filtration + Reverse Osmosis

The Viva system works in two parts, and we’ll help you choose what suits your home:

Whole-Home Filtration (every tap) Filters your water at the point it enters the home, so every shower, bath and tap runs cleaner, softer water.

Under-Sink Reverse Osmosis (kitchen drinking water) A separate system under your kitchen sink that polishes drinking water to the highest standard — ideal for drinking, cooking, baby formula and CPAP machines.

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03 9034 6480

Full Home Water Filtration System

Installed where the mains water enters your home, this 3-stage system cleans the water feeding every tap — not just the kitchen.

The three stages:

Stage 1 – Sediment filter: advanced 3-layer, food-grade filter down to 1 micron, catching dirt, rust and sediment.
Stage 2 – Lime-scale reduction & taste carbon filter: reduces scale and improves taste using natural coconut carbon. Lasts up to 18 months.
Stage 3 – Heavy-metal reduction & taste carbon filter: uses KDF 55 media to reduce heavy metals and chlorine, with natural coconut carbon for better taste. Lasts up to 18 months.

Why it’s a quality system:

Full-sized, genuine 20″ x 4.5″ housings – more contact, longer filter life
Up to 100,000L of filtered water and 50-60 L/min flow, so your pressure stays strong
Backed by a 5-year parts warranty

Under-Sink Reverse Osmosis Drinking Water System

For the purest drinking water in the kitchen, the under-sink reverse osmosis (RO) system adds three more stages and delivers water through its own dedicated faucet.

The RO stages:

Stage 4 – Reverse osmosis membrane: reduces PFAs, fluoride, TDS, radium and barium. Ideal for drinking, baby formula, CPAP machines and reducing PFAs exposure.
Stage 5 – T33 post-carbon filter: a final polish that improves taste and removes any residual odours – great for cooking and beverages.
Stage 6 – Remineralisation & alkalising: adds beneficial minerals back with Maifan stone, balances pH with alkaline media, and improves the water’s structure for easy drinking.

Good to know:

Comes with a 2-way faucet (3-way option available)
75 GPD RO capacity with a 3.0G tank

Built to Last

This isn’t a flimsy plastic unit. The Viva system is built from quality materials so it holds up over years of use:

Stainless steel cover – UV-protected, anti-corrosion, and good-looking
Heavy-duty brass connectors – handle higher pressure and won’t crack like plastic
Stainless steel frame and housing enforce plate – prevents pipe breakage during filter changes
Double O-ring seals – dual-layer leak protection
Easy-install clip cover – no screws, so nothing rusts over time
5-year parts warranty

Built-In Bypass System:

Every install includes a pre-fabricated bypass with a high-quality 3-piece ball valve, so you can send unfiltered water straight through when you don’t need filtering – handy for pool filling, garden watering, exterior cleaning, or keeping water flowing during a filter change.

Why Melbourne Homeowners Choose My Xpert Plumbers for Water Filtration

There are plenty of reasons Melbourne households trust us with their water:

Authorised Viva stockist and installer - genuine system, fitted by the experts
On time, every time - we turn up when we say we will
By the job, not the hour - upfront pricing with no hidden fees
Licensed, insured local plumbers - no subcontractors
Free quote and on-site assessment before you commit
Interest-free finance to spread the cost
5-year parts warranty on the system

We have everything you need, including a free plumbing inspection with any service.

Interest free options

License NumbersVIC 118225 / AU 61684

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Want Cleaner Water at Home? Get a Free Quote!

You can trust the team at My Xpert Plumbers to supply and install the right water filtration system for your Melbourne home — cleaner water from every tap, fitted properly and priced upfront.

A filtration system is only as good as its installation. Our own licensed local plumbers fit your Viva system properly and tidily — no subcontractors, no shortcuts.

Free on-site assessment to confirm the right setup for your home
Upfront, fixed price — by the job, not the hour, with no hidden fees
Clean, compliant plumbing connection
We show you how it works and when filters need changing
Backed by a 5-year parts warranty

Ready for better water? Book online now or call us today for your free quote.

Get a free quote

03 9034 6480

Technical Specifications

Full Home Water Refining System:

Dimensions: 78.5cm (H) x 63.5cm (W) x 27cm (D)
Water pressure: 0.1–0.6 MPa
Water temperature: 5–35°C
Total net water: 100,000L
Operating flow rate: 50–60 L/min
Iron max: 0.2 ppm · TDS: <1800 ppm

Under-Sink Reverse Osmosis System:

Dimensions: 34cm (H) x 23cm (W) x 23cm (D)
Water pressure: 0.3–0.7 MPa / 40–100 psi
Fast flow rate: 0.5 GPM (1.8 L/min)
RO capacity: 75 GPD · Tank: 3.0G
Total net water: 2,000L · Turbidity: <5 NTU · pH range: 2–11

Filter change guide: Stage 1 — every 6–12 months · Stages 2 & 3 — up to 18 months

Frequently asked questions

What does the Viva system remove from my water?

The whole-home system reduces sediment, chlorine, lime-scale and heavy metals from every tap. Add the under-sink reverse osmosis system and you also reduce fluoride, PFAs, TDS and other dissolved contaminants from your kitchen drinking water

Does it remove fluoride and PFAs?

Yes – through the under-sink reverse osmosis stage, which is designed to reduce fluoride, PFAs, TDS, radium and barium. The whole-home filter on its own focuses on chlorine, sediment, scale and heavy metals.

Will it help with hard water and limescale?

Yes. The system includes lime-scale reduction media that helps cut the scale building up on your taps, glassware, kettle and appliances – which also helps your hot water system and whitegoods last longer.

Do I need the reverse osmosis system as well as the whole-home filter?

Not necessarily. The whole-home filter improves water at every tap; the under-sink RO is for premium kitchen drinking water (great for baby formula and CPAP machines). Many homeowners choose both – we’ll help you decide what suits your home at the free assessment.

Will it reduce my water pressure?

No noticeable drop for most homes – the whole-home system is rated for 50-60 L/min flow, so your showers and taps keep their pressure.

How often do the filters need changing?

As a guide, the sediment filter is changed around every 6-12 months and the carbon filters last up to 18 months, depending on your water and usage. We’ll explain the schedule for your system at handover.

Who installs it?

Our own licensed, insured local Melbourne plumbers – never subcontractors. We’re an authorised Viva stockist, so you get a genuine system installed by people who know it well.

How much does a water filtration system cost?

It depends on whether you choose the whole-home system, the under-sink RO, or both. You’ll always get a fixed, upfront price after a free on-site assessment – by the job, not the hour, with no hidden fees. Interest-free finance is available.

Is there a warranty?

Yes – the Viva system comes with a 5-year parts warranty

Which areas of Melbourne do you cover?

We supply and install across Melbourne and the surrounding suburbs. Not sure if we reach you? Give us a call on 03 9034 6480.

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