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No subcontractors Our own licensed team
From quote to comfort Installed within 2 weeks
5-YR INSTALLATION WARRANTY

Claim up to $7,000 VEU rebates heating & cooling

Replace your old ducted gas heater with an energy-efficient reverse-cycle, multi-head split or ducted heating & cooling system — and let the VEU rebate slash the price. Stay warm in winter, cool in summer, all year round.

  • Up to $7,000 VEU rebate when you upgrade from ducted gas heating
  • Free site assessment · Installed within 2 weeks · interest-free finance
  • Licensed Victorian plumbers — no subcontractors, on time every time
★★★★★
5.0 · Google reviews ✓ VBA Lic. 118225 ✓ ARC AU52688
Free · No obligation · 60 sec

Check my rebate eligibility

340 Victorian homes upgraded this season ★★★★★

    Save up to $7,000 on your heat pump — rebate applied upfront.
    Same-day response Free site visit Locked-in price
    1You apply60-second form
    2We callWithin 1 hour
    3Installwithin 3 days
    Your details are private. No spam, no obligation, ever.
    On Time, Every Time
    Same-Day Service
    Upfront Pricing
    Licensed & Insured
    24/7 Availability
    Accredited & trusted by
    ARC Tick
    Energy Safe Victoria
    Victorian Building Authority
    Solar Victoria
    Master Plumber
    Premium brands

    Brands we work with

    We only install systems from Australia's most trusted brands — properly sized, professionally installed, fully warrantied.

    Samsung
    Panasonic
    Daikin
    Mitsubishi Electric
    Brivis
    Bonaire
    Midea
    Rinnai
    How it works

    Your upgrade in 3 simple steps

    Total timeline: within 2 weeks · Free site assessment available
    01
    Day 1 · 60 min

    Free home assessment

    A licensed technician visits your home — measures, photographs and checks your existing system. Zero cost, zero pressure.

    What you'll get
    • Right-sized system recommendation
    • Confirmed total rebate amount
    • Estimated energy bill savings
    500+ Melbourne assessments completed
    02
    Within 1 week

    Accept fixed-price quote

    We email a clear proposal with the rebate already deducted. No hidden fees, no surprise charges. Accept it and we lock in your install date.

    What you'll get
    • Itemised fixed-price quote
    • Zip / Humm interest-free finance option
    • Confirmed installation date
    Avg. same day from assessment to quote
    03
    Within 2 weeks

    Professional install & save

    Our accredited team installs your new system, removes the old one, and handles every rebate claim with the government on your behalf.

    What you'll get
    • Old unit removed & recycled
    • 5 year installation warranty
    • 5 - 10 year manufacturer warranty
    Most installs done avg. 1 day, home left spotless
    Ready to start? Step 1 takes 60 seconds. Check your eligibility & rebate amount — no obligation, no spam.
    Claim Offer Now →
    Why Victorians choose us

    Real numbers.
    Real savings.

    VEU is the largest residential energy efficiency program in Australia — we stack every State incentive you qualify for when you upgrade from ducted gas heating, and apply it upfront.

    Live · saved together
    $3,142,800
    Rebates passed back to Victorian homes via My Xpert Plumbers.
    $7,000 Max rebate value Stacked VEU incentives on a ducted gas upgrade
    60% Lower running cost Reverse cycle vs. old ducted gas
    2weeks Install timeline From accepted proposal to comfort
    500+ Melbourne homes Installed in the last 18 months
    VEU Accredited Provider VBA Lic. 118225 ARC AU52688 Fully insured & covered
    ★★★★★
    5.0 · 284 Google reviews
    Check my rebate
    ★ Reverse cycle heating & cooling

    Slash your heating & cooling bills with a high-efficiency air conditioner

    Upgrade from old ducted gas heating to an advanced reverse-cycle, multi-head split or ducted system. Claim up to $7,000 in government rebates and stay comfortable every season — at home or for your business.

    Real-world example

    Annual heating & cooling bill - average Melbourne home

    Old ducted gas heating $1,600/yr
    Reverse cycle system NEW $640/yr
    -60% on your heating & cooling bill
    $960/yr saved year after year
    $9,600+ saved over 10 years

    Indicative example based on AEMC benchmark prices. Your savings depend on system size, home layout and tariff.

    • Up to 60% lower bills

      Reverse cycle systems move heat instead of burning gas - far more efficient than old ducted gas heating.

    • $7,000 rebate stacked

      VEU incentives applied upfront. No claim forms, no waiting - you only pay the net price after rebate.

    • Replaces ducted gas

      Drop-in upgrade from old ducted gas heating, wall heaters or tired split systems - even if they've failed.

    • Year-round comfort

      Heating and cooling in one system. We handle compliance, permits and old-unit removal.

    You qualify if you're replacing ducted gas heating, a gas wall heater or an old split system Ready to switch? Lock in your $7,000 rebate before the next price review.
    Don't miss out

    Rebates are limited. Lock yours in today.

    Pricing is reviewed every quarter and rebate values can drop without notice. Speak to our team in the next 60 seconds and lock in today's pricing on your heating & cooling upgrade.

    Quick call back

    Speak to a VEU expert

    We'll call within 1 business hour

      Save up to $7,000 on your heat pump — rebate applied upfront.
      Same-day response Free site visit Locked-in price
      1You apply60-second form
      2We callWithin 1 hour
      3Installwithin 3 days
      Your details are private. No spam, no obligation, ever.
      What customers say

      Trusted by Melbourne homes

      5.0 ★★★★★ Based on hundreds of reviews
      ★★★★★
      "My Xpert Plumbers made the entire Victorian Energy Rebate process so easy. From helping me choose the most efficient system to handling all the paperwork, they were incredibly professional. I've already seen a significant drop in my energy bills."
      CB
      Chad BakerHeating & cooling upgrade · Melbourne
      ★★★★★
      "The team were efficient and approachable, end to end. I was able to ask Manav and his team questions at any time. I appreciated the care they took in installing the units, including cleaning up after."
      TC
      Tasneem ChopraSplit system install · Melbourne
      ★★★★★
      "I got my air conditioning installed recently by My Xpert Plumbers and I'm really happy with the work. Ken, Saki, Dan and Max were very friendly and did a great job. I won't hesitate to go back to them for any heating or cooling work in future."
      PV
      Pradeep CVAir conditioning install · Melbourne
      Common questions

      Got questions? We've got answers

      Still unsure? Call 03 9034 6480 and speak to a VEU specialist directly.

      What is the VEU scheme?
      The Victorian Energy Upgrades (VEU) scheme is a Victorian Government initiative that provides rebates and discounts on energy-efficient products — including reverse cycle air conditioners, split systems and ducted heating & cooling. Both residential and commercial properties across Victoria may qualify.
      Am I eligible for the VEU rebate on heating & cooling?
      Eligibility depends on your location and the system you’re replacing. Most Victorian homeowners replacing ducted gas heating, a gas wall heater or an old split system qualify. The fastest way to check is to fill in the form above — we’ll confirm your eligibility and rebate amount within 1 business hour.
      What types of heating & cooling systems are covered under the VEU scheme?
      Rebates apply to energy-efficient systems such as reverse cycle ducted systems, single split systems and multi-head split systems. Upgrading from an inefficient ducted gas heater to one of these systems is where the largest rebates — up to $7,000 — are available.
      What is the difference between a multi-head split system and a standard split system?
      A standard split system connects one indoor unit to one outdoor unit, ideal for heating or cooling a single room or area. A multi-head split system lets multiple indoor units (up to 6 heads) run from a single outdoor unit, so you can control the temperature in different rooms or zones independently — more efficient for whole-home comfort without multiple outdoor units.
      What is refrigerated reverse cycle ducted heating and cooling?
      Refrigerated reverse cycle ducted heating and cooling provides both heating and cooling through ducts installed throughout your home. In cooling mode it extracts heat from indoor air and expels it outside; in heating mode it reverses the cycle to draw heat from outside air and distribute it indoors. My Xpert Plumbers handles installation, maintenance and repair to keep your system running efficiently for years.
      Can I upgrade from a gas heater?
      Yes. You can upgrade from an old ducted gas heater or gas wall heater to a far more efficient reverse cycle system with My Xpert Plumbers. Upgrading delivers better energy efficiency, lower running costs and improved comfort. We provide a free assessment to determine the right option for your home and handle the entire installation.
      Why should I decommission my gas heater?
      Older gas heaters can pose safety risks including gas leaks and carbon monoxide, and they’re often far less efficient — driving up your bills. Decommissioning your old gas heater lets you switch to an efficient reverse cycle system, saving money long-term and reducing your environmental footprint. Our licensed technicians carry out decommissioning safely and to standard.
      How do I apply for the VEU rebate through My Xpert Plumbers?
      It’s simple: 1) Contact us about the heating & cooling products we offer. 2) Choose the system that best suits your home. 3) We conduct a free site assessment of your current setup. 4) You receive a comprehensive fixed-price proposal with the rebate already deducted. 5) Our licensed technicians install safely and to compliance. 6) After installation and old-unit removal, we leave your home spotless and handle all the rebate paperwork.
      Do you offer accredited installations?
      Yes. My Xpert Plumbers provides accredited installations using our own licensed Victorian team — no subcontractors. Every install meets industry standards and local regulations, backed by a 5-year installation warranty plus the manufacturer’s warranty.
      Do you offer interest-free finance?
      Yes. We partner with Zip and Humm to offer interest-free payment plans on the after-rebate balance. Approval is typically same-day. Speak to our team to see if you qualify.

      Ready to claim your rebate?

      Free assessment · No obligation · Lock in today's pricing

      Call now Free quote